Administrative Coordinator, 2 paikkaa, Nordic Unique Travels Oy, Rovaniemi

We are one of the main tourism companies in Lapland, also with many tours around Scandinavia. We are looking 2-3 for administrative coordinators to join our team in the Rovaniemi office.

Responsibilities
Deliver exceptional customer care.
Promote and sell tours to walk-in customers.
Respond to customer feedback and inquiries on social media platforms.
Maintain and update third-party websites such as TripAdvisor and Google.
Manage incoming emails, calls, and messages.
Process bookings.
Perform various office tasks as needed.
Assist guides when required.

Requirements
Excellent command of English; proficiency in additional languages (Spanish, French, and Italian) is a plus.
Minimum of 1 year of relevant work experience.
Proficiency with Google Suite.
Bachelor's degree (or higher) in a related field is preferred.
Proven experience as an administrative coordinator or in a similar role.
Strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously.
Experience in a fast-paced work environment.
Consistently positive attitude and approach.

Benefits
Fun, motivating and multicultural working environment;
Free participation in company tours: As an employee, you will have the opportunity to participate in company tours free of charge. This benefit allows you to experience our unique travel offerings first-hand and further enrich your understanding of our services;
Regular staff trips and activities: We organize regular staff trips and activities to build team spirit and create memorable experiences for our staff. These events provide an opportunity to relax, bond with colleagues and explore new destinations or take part in exciting activities together.

If you believe you are enthusiastic and have the expected skills to enhance a valuable experience to visitors in the Finnish Lapland, send your CV in PDF to [email protected].

Please note that we will only contact the candidates whom we believe might be suitable for the position.